Swedish Customer Service
CrowdFarming® is an agri-tech Farmer-to-Consumer platform that offers a sustainable and transparent alternative to fight food waste by creating a direct link between agricultural producers and consumers. Founded in 2017, we are constantly revolutionizing consumer behavior and are experiencing significant growth 🌳. Therefore, we need support for our customer service team in Madrid.
✍ Here are some of the tasks that you will have to carry out if you join us:
- Advising and assisting our customers
- Handling incoming customer inquiries in accordance with the CrowdFarming® philosophy (be it order inquiries, logistics questions or information about our company...) over phone, email and social media.
- Provide guidance to our producers through consumer feedback.
- Help our Swedish market to grow (your opinion counts!)
✅ Your profile:
- Swedish is your mother tongue and you also speak English fluently.
- You are located in Madrid.
- You can work independently but are above all an excellent team player.
- You are flexible and like change.
- You keep a cool head even in stressful or unexpected situations.
- You are enthusiastic and curious and want to discover the daily surprises that agriculture has in store for you.
- Sustainability is one of your core values.
- Your heart beats at the idea of revolutionizing this world and especially about making it greener.
🥑 What we offer:
- A permanent contract of 40 hours per week.
- A highly motivated international team in a fast-growing start-up.
- A eight to five schedule. The work is hybrid remote (2 days per week at the office).
- €250 yearly support in any training you want to do.
- €25 monthly support for the expenses of working from home.
- Medical insurance partially covered by Crowdfarming
- An open corporate culture in which your ideas are welcome and eagerly
awaited. - Language classes paid by Crowdfarming
- Professional and dynamic colleagues who help and learn from each
other. There is a lot of work, but everything is done in a positive
atmosphere! - A sunny office with a stunning patio in the heart of Madrid
- The chance to get a taste of the producers' products and to receive organic fruit and vegetables straight from the farm every week 🍑.
- Department
- President Service
- Locations
- Madrid, Spain
- Remote status
- Hybrid
- Employment type
- Full-time

Madrid, Spain
Perks & Benefits
-
Flexible remuneration plan
Daycare, restaurants, transportation...
-
Remote work options
Up to 3 day of telecommuting a week
-
Training support
Receive up to 250 Euros per year for training related to your daily tasks
-
Medical insurance
We cover 20% of the private medical insurance cost.
-
Birthday gift
100 Euros for your birthday to spend on CrowdFarming's website.
-
Products from our farmers
Enjoy the products of our farmers in the office.
-
Team buildings
We organize events to get to know each other better.
Our values
Humanity
We rely on technology, but we won't compromise on compassionate service, whether with the farmers or the CrowdFarmers.
Innovation
It's not only large corporations that can innovate. The greatest innovations are often the simplest ideas to implement.
Sustainability
But for real. We can't imagine implementing a model that doesn't create quality jobs and that isn't conceived to improve the environment.
Bravery
We are not afraid of being wrong; we're only afraid of sitting back and doing nothing.
Swedish Customer Service
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